Throughout my adulthood I’ve always been in some type of management position. I have had to deal with all sorts of conflict and have been challenged with finding solutions to conflict between others. I recently had a situation where I had to terminate an employee of mine in my own personal owned business and she became very irate. It was very upsetting to me because although I have been writing her up for the past few months she acted as though the termination was a total surprise. I am not sure how I could have communicated any differently or handled the termination any differently but I will say that I feel that because of the way she reacted to be terminated made me act out of character as well.
This weeks course work has helped me to look at different strategies to hopefully help me in the future when having to terminate employees. One strategy I may try is the cooperative strategy. When I sit down with an employee and am writing them up maybe we can come up with a solution together to the issues they are having and make them understand that if it continues that termination is the next resort. The second strategy is understanding that although a person may get irate and upset me I must keep my cool and not become verbally aggressive and keep my focus on the facts and not the individual.
Wow! So sorry that you had to deal with that type of situation. I had to do something similar about a year ago. The individual reacted very badly. Sometimes even when do everything that we can to communicate with and help someone, they just aren't good fit for the setting. Hope the rest of your year is a positive one!
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